Given that the Rajasthan government is highly accommodative and sensitive to the people’s needs, the idea of opening up Sampark Portal is nothing less than a bonus for the public.
The Government of Rajasthan decided to open a grievance redressal portal named “Sampark Portal” exclusively for seamlessly mitigating the complaints of Rajasthan dwellers.
The ‘sampark portal’ is just a fractional evidence of the fact that Raje-led-BJP-government offers citizen centric governance in the state.
What is Rajasthan Sampark Portal?
The Rajasthan Sampark Portal is a one-stop point of contact for addressing and redressing multiple citizen-centric queries and grievances in connection with government services. It is a streamlined portal for citizen grievances, which consecutively forward the complaints to respective office/ department for redressal.
Rajasthan Sampark Portal: One stop redressal centre for all grievances
The Rajasthan sampark portal aims at increasing transparency and solving citizen grievances effectively and efficiently. Powered by the Department of IT and Communications, the RSP provides a centralized platform to all citizens for lodging grievances to the respective departments.
Not only does the RSP provides a well-integrated website but also a 24*7 state level call helpline. It provides a seamless user interface in addition to effective Information Communication and Technology (ICT) Interventions.
USP of Rajasthan Sampark Portal
- Accessible and seamless IT structure
- Streamlined compliant recording system
- Speedy redressal mechanism
- Assures transparency and efficiency
- 24*7 helpline support for citizens
- Integrated online user interface
- Delivered positive results
Rajasthan Sampark Portal Conforms to ‘Good Governance Standards’
The Rajasthan Sampark Portal also conforms to various good governance aspects, which are fundamental for providing better and enhanced services to the citizens.
Good governance aspects like robust delivery system, communication, transparency, sensitivity towards citizens and speedy grievance redressal among others have been inculcated in the foundational framework of the portal.
How to Reach Rajasthan Sampark Portal
If you wish to lodge a complaint with any Rajasthan government departments, you can do so on the Rajasthan Sampark Portal website (http://sampark.rajasthan.gov.in/). If you wish to speak to a call representative, you can also dial 1800-180-6127 (toll-free), and the RSP team will come to your rescue.
The portal is really a click away for any Aam Aadmi who is distressed with the services of any government department or has other related grievances. Be it a small problem or a big issue that the citizens are facing, the Rajasthan Sampark Portal team will be at your service, everytime and anytime.